Important Information
Hotel Asheville Policies
To help make your stay at Hilton Garden Inn Asheville Downtown in Asheville as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
Public parking is possible on site (reservation is not needed) and costs USD 15 per day.
- Pets
Pets are allowed. Charges may be applicable.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
- Important Information
If bringing a pet, the pet fee is nonrefundable. Only pets 22 kg or less can be accommodated. This is a completely nonsmoking property. Guests found smoking on the property will be charged an additional cleaning fee of USD 250.00. Designated smoking areas are on site. Contact hotel for details. Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.